Shipping policy

Thank you for visiting and shopping at Art Studio Kai.

Processing Time
Orders are typically processed within 3–5 business days after payment is confirmed.

Shipping Method
All orders are shipped from Japan using EMS (Express Mail Service), which includes tracking.

Estimated Delivery Time
Delivery times vary depending on the destination country but generally take 5–14 business days.

Customs, Duties and Taxes
Customers are responsible for any customs duties, import taxes, or additional charges that may apply in their country. These fees are not included in the product price or shipping cost.

Shipping Delays
We are not responsible for delays caused by shipping carriers, customs processing, or events outside of our control.

Tracking
Once your order has been shipped, you will receive a tracking number to monitor the delivery status of your package.